Usually one visit of 45 to 90 minutes for built-in units.

KitchenAid microwave repair
KitchenAid sits above Whirlpool on the same underlying platforms, with better fit and finish. That means a premium appliance with a widely available parts supply, which is a good combination for repair.
A microwave that runs but does not heat is a magnetron, a diode or a capacitor. A microwave that does nothing at all is usually a door interlock switch, which is a cheap part and the single most common failure in the appliance.
- Independent repairer
- 90-day warranty
- Flat-rate quotes

Microwave repair symptoms on a KitchenAid
These are the microwave faults we see on every brand. The KitchenAid-specific ones are listed underneath.
Runs but food stays cold
Magnetron, high-voltage diode or capacitor. All three sit in the high-voltage circuit.
Nothing happens when the door closes
A door interlock switch, the most common microwave fault by a wide margin.
Loud buzzing while running
A failing high-voltage transformer or a diode on its way out.
Turntable will not turn
The turntable motor or its coupler. Simple and inexpensive.
Sparking inside the cavity
Stop using it. A damaged waveguide cover or burnt cavity paint arcs and gets worse quickly.
Over-the-range fan or light dead
The vent fan motor or the lamp assembly, separate from the microwave circuit itself.
What tends to fail on KitchenAid
- Dishwasher wash pumps and diverter motors
- Built-in oven door hinges sagging
- Refrigerator ice maker assemblies
- Cooktop spark modules
Parts we carry for microwave repairs
These are the parts we carry as stock, which is why most repairs finish without a second visit. Usually one visit of 45 to 90 minutes for built-in units.
- Door interlock switches
- Magnetrons and high-voltage diodes
- Capacitors and transformers
- Turntable motors and couplers
- Touch panels and control boards
- Vent fan motors and lamps
KitchenAid microwave repair near you
- Acton, MA
- Andover, MA
- Arlington, MA
- Bedford, MA
- Belmont, MA
- Beverly, MA
- Billerica, MA
- Boston, MA
- Braintree, MA
- Brockton, MA
- Brookline, MA
- Brookline, NH
- Burlington, MA
- Cambridge, MA
- Chelmsford, MA
- Chelsea, MA
- Clinton, MA
- Concord, MA
- Danvers, MA
- Dedham, MA
- Derry, NH
- Dracut, MA
- Everett, MA
- Framingham, MA
- Gloucester, MA
- Haverhill, MA
- Hingham, MA
- Hudson, MA
Recent reviews
Every review below is copied word for word from the company's public Thumbtack profile.
He was very responsive to messages and was available for a quick diagnosis and a fix. Did a great job!
Thank you so much! Great customer service. Came and fixed our washer, looks good as new! Hire him
Tim was very professional and did his job correctly but was sent a defective part. Ramin came and replaced the defective part and my stove works again. After an initial problem that wasn't their fault, masterfix did an excellent job. I would not hesitate to use them again. Thanks Tim and Ramin!
Questions we get asked
- What goes wrong with KitchenAid microwaves?
- Dishwasher wash pumps and diverter motors is the fault we attend most on this combination. KitchenAid sits above Whirlpool on the same underlying platforms, with better fit and finish. That means a premium appliance with a widely available parts supply, which is a good combination for repair.
- Is it worth repairing a microwave?
- For built-in, drawer and over-the-range units, usually yes. For a countertop model, the repair often costs more than a replacement and we will say so before you book.
- Can I replace a door switch myself?
- Please do not. The high-voltage capacitor holds a dangerous charge even with the appliance unplugged, and it sits right beside the switches.
- Do you repair microwave drawer units?
- Yes, including Sharp and Bosch drawer models. They need pulling from the cabinet, which adds time.
- Do you carry KitchenAid parts for this?
- We stock the common failures listed on this page. Anything model specific is ordered after the diagnosis, and we tell you the wait before you commit. Every part carries 90 days of warranty.
KitchenAid microwave not working?
Tell us the appliance and your ZIP code. We will call back with a two-hour window, usually within the hour.
