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MasterFix Appliance Repair

Most dryer repairs take 45 to 90 minutes, including a vent check.

Dryer repair across Greater Boston

A dryer that runs but no longer dries is the single most common call we take, and the cause is not always inside the machine. A blocked vent run traps hot moist air, the thermal fuse trips to protect the cabinet, and the drum keeps turning with nothing to show for it.

That matters beyond your laundry. Lint packed into a vent duct is one of the more common causes of house fires, so every no-heat call we attend includes a check of the vent from the machine to the wall.

Inside the appliance, no-heat comes down to the heating element or gas valve coils, the thermal fuse, the cycling thermostat or the high-limit thermostat. All four are stocked parts and all four are same-visit repairs.

  • Flat price after diagnosis
  • 90-day warranty
  • Licensed and insured
4.9 on Google, 68 reviews5.0 on Thumbtack, 152 reviews
A home dryer of the kind we repair

Dryer repair symptoms we see every week

Recognise one of these and you already know most of what a technician needs to hear on the phone.

  • Runs a full cycle but clothes are still damp

    Restricted venting first, then a failed heating element or gas valve coil. A load that takes two cycles is the early warning.

  • No heat at all

    Thermal fuse, heating element, high-limit thermostat or, on gas models, the igniter and valve coils.

  • Drum will not turn

    A snapped drive belt is the usual answer, and it is a quick fix. Seized idler pulleys and drum rollers come next.

  • Squealing or thumping while it runs

    Drum rollers, the idler pulley or the rear drum bearing. Worth doing early: a collapsed roller can score the drum.

  • Dryer shuts off partway through

    A thermal cutoff opening under heat, usually because the vent is restricted and the cabinet is overheating.

  • Burning smell during a cycle

    Stop the machine and unplug it. This is lint against a heating element or a seized motor, and both need attention before the next load.

On the van

These are the parts we carry as stock, which is why most repairs finish without a second visit. Most dryer repairs take 45 to 90 minutes, including a vent check.

  • Heating elements and gas valve coils
  • Thermal fuses and cycling thermostats
  • Drive belts, idler pulleys and drum rollers
  • Igniters and flame sensors
  • Blower wheels and housings
  • Door switches and latches

How a repair visit actually goes

No four-hour windows, no diagnosis-by-phone, no price that changes once the panel is off.

  1. 1

    You tell us what it is doing

    Three questions online, or one phone call. The more specific the symptom, the better the odds the right part rides along on the first visit.

  2. 2

    We confirm a two-hour window

    Not a morning, not an all-day wait. We call back to agree a window and ring again when the van is close.

  3. 3

    Diagnosis, then a flat price

    The technician finds the fault and quotes the whole repair before touching anything. If you decline, you pay the diagnostic and nothing more.

  4. 4

    Repaired, with 90 days behind it

    Most repairs finish in the same visit. Parts and labour carry a 90-day warranty.

What people said after a dryer repair

Every review below is copied word for word from the company's public Thumbtack profile.

  • My dryer was fixed immediately and the contractor gave me filter change recommendations. However, it was not cheap.
    Norma M. · GE washer or dryer
    · via Thumbtack
  • Tim responded right away and showed up in 20 minutes and had the parts in hand. Great service and will be using them in the future for any appliance issues
    Marouff H. · Samsung washer or dryer
    · via Thumbtack
  • Ramen came out the same day, diagnosed the problem and brought it back to life. He has all the right tools and knows how to use them. The problem was hard to diagnose after the initial repair but he nailed it. He's friendly and professional. He is definitely worth hiring. He will be my first call from now on when I need an appliance repaired.
    Jim C. · Whirlpool washer or dryer
    · via Thumbtack
  • Thank you so much! Great customer service. Came and fixed our washer, looks good as new! Hire him
    Marlon J. · Samsung washer or dryer
    · via Thumbtack
  • Tim was very professional and did his job correctly but was sent a defective part. Ramin came and replaced the defective part and my stove works again. After an initial problem that wasn't their fault, masterfix did an excellent job. I would not hesitate to use them again. Thanks Tim and Ramin!
    Rodney P. · GE oven or stove
    · via Thumbtack
  • Master fix came out quickly and got my stove working with no fuss. Great service
    Luis D. · GE oven or stove
    · via Thumbtack

Read all reviews on Thumbtack

Dryer repair questions

How often should the vent be cleaned?
Once a year for a typical household, and more if the run is long, has several elbows, or you dry heavy loads. If a cycle has quietly stretched from 45 minutes to 90, the vent is the first thing to check.
Gas or electric, does it change the repair?
It changes the heat source, not the rest of the machine. Gas dryers add an igniter, a flame sensor and valve coils; belts, rollers and thermostats are the same on both.
Can a blocked vent damage the dryer?
Yes. Trapped heat repeatedly trips the high-limit thermostat and eventually kills the element or the control board. Clearing the vent protects the repair you just paid for.
Do you service condenser and heat-pump dryers?
Yes. They have no external vent, but they have a condenser unit and a second lint path that both need cleaning, and they fail differently from vented machines.

Dryer still not right?

Tell us the appliance and your ZIP code. We will call back with a two-hour window, usually within the hour.

(617) 685-8530Book online