· 4 min read
Do not run self-clean the week before Thanksgiving
The busiest oven repair days of our year are the ones right after somebody ran self-clean to get ready for a holiday. Here is what it does.
Work out what is wrong before you call anyone
Written by the technicians who attend these faults. Every guide tells you what the symptom usually means, what is safe to check yourself, and the point at which it stops being a job for a homeowner.
· 4 min read
What each refrigerator noise actually means
Refrigerators are supposed to make noise. Here is how to tell the normal ones from the three that are telling you something.
· 4 min read
Your washer bangs and walks across the floor
Half the washers we are called to for violent spinning need nothing replaced. Work through these in order before you pay anybody.
· 4 min read
The dryer vent warning signs worth acting on
A blocked vent is the single most common cause of dryer failure we see, and the only appliance fault on this site that is genuinely a safety matter.
· 4 min read
Why the garage fridge quits every autumn
The beer fridge in the garage worked all summer and quit in October. Nothing has failed. The thermostat is reading the room, not the food.
· 7 min read
Your dryer runs a full cycle and the clothes are still damp
It is the most common call we take, and about half the time the dryer is fine. Here is how to tell a blocked vent from a dead heating element without taking anything apart.
· 6 min read
The fridge is warm but the freezer is still frozen
This exact combination rules out the expensive failures. If the freezer is cold, your compressor is working. The problem is getting that cold into the fridge.
· 6 min read
Your washing machine will not drain, and there is a good chance it is a coin
A drum full of standing water looks like a disaster and usually is not. In most front loaders there is a filter behind a small flap that you can clear yourself in ten minutes.
· 6 min read
Your dishwasher runs a full cycle and the dishes come out dirty
Dishwashers decline rather than die. By the time most people call us, two or three small faults have stacked up, and the cheapest ones come first.
· 5 min read
Your oven says 350°F and your cakes disagree
Ovens rarely announce that they have gone out of calibration. They just quietly start burning the bottom of everything, and most people blame the recipe.
· 5 min read
The ice maker stopped and everything else in the fridge is fine
Ice makers fail more often than the refrigerators they live in. The good news is that most of the causes are outside the ice maker itself.
· 7 min read
Repair it or replace it: how we actually decide
The common advice is to replace anything over eight years old. That is a rule that suits people selling appliances. The fault matters far more than the age.
· 5 min read
What a New England winter does to the appliances in your garage
Every January we get the same call: the garage freezer has thawed. The freezer is usually fine. The problem is that it is too cold outside for it to work.
Still not working?
Tell us the appliance and your ZIP code. We will call back with a two-hour window, usually within the hour.