Most refrigerator repairs are finished in one visit of 60 to 120 minutes.
Refrigerator repair across Greater Boston
A refrigerator is the one appliance that cannot wait. Once the compartment climbs above 40°F, the clock starts on everything inside it, which is why refrigerator calls go to the front of our schedule and why our vans carry the parts that fail most often rather than ordering them after the visit.
Most no-cooling calls come down to four things: a blocked defrost system icing over the evaporator, a failed condenser fan, a start relay that has given up on the compressor, or a control board that stopped calling for cooling. A technician can tell these apart in about twenty minutes with a meter and a temperature probe, and three of the four are same-visit repairs.
The fourth, a genuinely dead compressor, is the one case where repair often costs more than the appliance is worth. We will tell you that plainly instead of selling you a repair that does not make sense.
- Flat price after diagnosis
- 90-day warranty
- Licensed and insured
Refrigerator repair symptoms we see every week
Recognise one of these and you already know most of what a technician needs to hear on the phone.
Fridge is warm but the freezer is cold
Almost always airflow: a frosted-over evaporator, a failed evaporator fan, or a stuck damper between the two compartments.
Nothing is cooling at all
Points at the sealed system, the start relay or the main control board. We check the easy and cheap causes before condemning the compressor.
Water pooling under the crisper or on the floor
A blocked defrost drain is the usual cause, and it is a straightforward clear-and-flush. A split water line or a failed inlet valve is the other.
Ice maker stopped filling or is jamming
Inlet valve, fill tube heater, or the module itself. Freezer temperature that has drifted above 5°F will also stop an ice maker cold.
Loud buzzing, clicking or humming
Clicking every few minutes is a start relay failing to start the compressor. Buzzing usually comes from a condenser fan hitting ice or debris.
Doors sweating or seals no longer sealing
A door gasket that no longer holds a dollar bill lets humid air in, and the compressor then runs constantly to keep up.
On the van
These are the parts we carry as stock, which is why most repairs finish without a second visit. Most refrigerator repairs are finished in one visit of 60 to 120 minutes.
- Evaporator and condenser fan motors
- Defrost heaters, thermostats and bi-metals
- Start relays and overload protectors
- Water inlet valves and fill tubes
- Ice maker modules and optical sensors
- Door gaskets for common models
How a repair visit actually goes
No four-hour windows, no diagnosis-by-phone, no price that changes once the panel is off.
- 1
You tell us what it is doing
Three questions online, or one phone call. The more specific the symptom, the better the odds the right part rides along on the first visit.
- 2
We confirm a two-hour window
Not a morning, not an all-day wait. We call back to agree a window and ring again when the van is close.
- 3
Diagnosis, then a flat price
The technician finds the fault and quotes the whole repair before touching anything. If you decline, you pay the diagnostic and nothing more.
- 4
Repaired, with 90 days behind it
Most repairs finish in the same visit. Parts and labour carry a 90-day warranty.
Refrigerator repair by town
We cover 75+ towns for this service. Pick yours for local ZIP coverage and booking.
- Acton, MA
- Andover, MA
- Arlington, MA
- Bedford, MA
- Belmont, MA
- Beverly, MA
- Billerica, MA
- Boston, MA
- Braintree, MA
- Brockton, MA
- Brookline, MA
- Brookline, NH
- Burlington, MA
- Cambridge, MA
- Chelmsford, MA
- Chelsea, MA
- Clinton, MA
- Concord, MA
- Danvers, MA
- Dedham, MA
- Derry, NH
- Dracut, MA
- Everett, MA
- Framingham, MA
- Gloucester, MA
- Haverhill, MA
- Hingham, MA
- Hudson, MA
- Hudson, NH
- Ipswich, MA
- Lawrence, MA
- Lexington, MA
- Lincoln, MA
- Londonderry, NH
- Lowell, MA
- Lynn, MA
- Malden, MA
- Marblehead, MA
- Marlborough, MA
- Maynard, MA
Refrigerator repair by brand
Each brand fails in its own way. These pages list the faults we see most on each.
What people said after a refrigerator repair
Every review below is copied word for word from the company's public Thumbtack profile.
Thank you so much! Great customer service. Came and fixed our washer, looks good as new! Hire him
Tim was very professional and did his job correctly but was sent a defective part. Ramin came and replaced the defective part and my stove works again. After an initial problem that wasn't their fault, masterfix did an excellent job. I would not hesitate to use them again. Thanks Tim and Ramin!
My dryer was fixed immediately and the contractor gave me filter change recommendations. However, it was not cheap.
Master fix came out quickly and got my stove working with no fuss. Great service
He was very responsive to messages and was available for a quick diagnosis and a fix. Did a great job!
Highly recommend for appliance needs! Came same day and fixed washer for a fair price! I highly recommend for any appliance needs!
Refrigerator repair questions
- How quickly can someone come out for a fridge that has stopped cooling?
- Refrigerators get scheduling priority. Call before noon on a weekday and there is usually a same-day slot; the rest go to the next morning.
- Is it worth repairing a refrigerator that is over ten years old?
- It depends on the fault, not the age. A fan motor or a defrost heater on a well-built ten-year-old fridge is worth doing. A sealed-system leak on the same unit usually is not, and we will say so.
- My fridge is cold but the ice maker died. Is that a separate repair?
- Usually yes, and it is a common one. The ice maker has its own valve, heater and module, and any of the three can fail while the rest of the appliance runs perfectly.
- Do you work on built-in and counter-depth refrigerators?
- Yes, including Sub-Zero, Thermador, Viking and Monogram built-ins. These take longer to pull and reseat, so we book a wider window for them.
Refrigerator still not right?
Tell us the appliance and your ZIP code. We will call back with a two-hour window, usually within the hour.