Samsung washer repair

• Will not drain, drum stays full of water

  A coin, a sock or a hairpin caught in the drain pump is the most common cause in every brand. Second most common is a kinked or blocked drain hose.

• Will not spin, clothes come out soaking

  A door lock that no longer reports as latched, a snapped drive belt, or worn carbon brushes on the motor.

• Loud grinding or a rumble that builds with speed

  Drum bearings. Caught early this is a bearing kit; left long enough the drum spider corrodes and the repair stops making sense.

• Leaking from the front of the machine

  The door boot on a front loader tears where items get trapped in the fold. Leaks from the back are usually hose connections or the dispenser.

• Machine walks across the floor on spin

  Worn suspension rods or shock absorbers letting the drum swing, or simply a machine that was never levelled after delivery.

• Error code on the display

  Codes point at a specific circuit. Give us the code when you book so the right part rides along on the first visit.

• Acton, MA
• Andover, MA
• Arlington, MA
• Bedford, MA
• Belmont, MA
• Beverly, MA
• Billerica, MA
• Boston, MA
• Braintree, MA
• Brockton, MA
• Brookline, MA
• Brookline, NH
• Burlington, MA
• Cambridge, MA
• Chelmsford, MA
• Chelsea, MA
• Clinton, MA
• Concord, MA
• Danvers, MA
• Dedham, MA
• Derry, NH
• Dracut, MA
• Everett, MA
• Framingham, MA
• Gloucester, MA
• Haverhill, MA
• Hingham, MA
• Hudson, MA

• Thank you so much! Great customer service. Came and fixed our washer, looks good as new! Hire him

• Tim responded right away and showed up in 20 minutes and had the parts in hand. Great service and will be using them in the future for any appliance issues

• Tim was very professional and did his job correctly but was sent a defective part. Ramin came and replaced the defective part and my stove works again. After an initial problem that wasn't their fault, masterfix did an excellent job. I would not hesitate to use them again. Thanks Tim and Ramin!

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What goes wrong with Samsung washing machines?

Ice makers freezing over in French-door refrigerators is the fault we attend most on this combination. Samsung builds heavily electronic appliances, so faults tend to show as error codes rather than obvious mechanical failures. That is useful: the code usually names the circuit before we arrive.

The machine is full of water. Can I do anything before you arrive?

Yes, and it helps. Most front loaders have a small drain hose behind the filter flap at the bottom front. Put a shallow tray under it, pull the plug, and let it empty. Then leave the filter alone for the technician.

Is a bearing replacement worth it?

On a machine under seven years old from a brand that sells parts, usually yes. On an older budget machine it often costs more than half the price of a replacement, and we will show you the numbers before you decide.

Do you repair stacked washer-dryer units?

Yes. They need unstacking to reach the washer, which adds time but not complexity.

Do you carry Samsung parts for this?

We stock the common failures listed on this page. Anything model specific is ordered after the diagnosis, and we tell you the wait before you commit. Every part carries 90 days of warranty.