Independent repair, not a manufacturer service centre
Jenn-Air appliance repair
Jenn-Air sits at the top of the Whirlpool group, which means premium appliances with a parts supply that is far better than most luxury brands.
We are not an authorised Jenn-Air service centre, and we will say so before you book. We are an independent repairer working out of Everett, Massachusetts, and if your appliance is still inside its manufacturer warranty you should call Jenn-Air first, because an independent repair can void it.
Outside that warranty, we handle Jenn-Air appliances the same way we handle everything else: a flat price after the diagnosis, parts stocked on the van where we can, and 90 days of cover on what we fit.
- Flat price after diagnosis
- 90-day warranty
- 8 years in business
Jenn-Air faults we see repeatedly
Every manufacturer has its own weak points. These are the ones that bring us out to this brand most often.
- Downdraft cooktop blower motors
- Wall oven control boards
- Refrigerator dispenser assemblies
- Range induction elements
Jenn-Air appliances we repair
- Jenn-Air refrigerator repair
- Jenn-Air freezer repair
- Jenn-Air washer repair
- Jenn-Air dryer repair
- Jenn-Air dishwasher repair
- Jenn-Air oven repair
- Jenn-Air range repair
- Jenn-Air cooktop repair
- Jenn-Air range hood repair
- Jenn-Air microwave repair
- Jenn-Air ice maker repair
- Jenn-Air wine cooler repair
- Jenn-Air warming drawer repair
How a repair visit actually goes
No four-hour windows, no diagnosis-by-phone, no price that changes once the panel is off.
- 1
You tell us what it is doing
Three questions online, or one phone call. The more specific the symptom, the better the odds the right part rides along on the first visit.
- 2
We confirm a two-hour window
Not a morning, not an all-day wait. We call back to agree a window and ring again when the van is close.
- 3
Diagnosis, then a flat price
The technician finds the fault and quotes the whole repair before touching anything. If you decline, you pay the diagnostic and nothing more.
- 4
Repaired, with 90 days behind it
Most repairs finish in the same visit. Parts and labour carry a 90-day warranty.
Jenn-Air repair by town
Local pages with ZIP coverage and booking for the towns we visit most.
- Acton, MA
- Andover, MA
- Arlington, MA
- Bedford, MA
- Belmont, MA
- Beverly, MA
- Billerica, MA
- Boston, MA
- Braintree, MA
- Brockton, MA
- Brookline, MA
- Brookline, NH
- Burlington, MA
- Cambridge, MA
- Chelmsford, MA
- Chelsea, MA
- Clinton, MA
- Concord, MA
- Danvers, MA
- Dedham, MA
- Derry, NH
- Dracut, MA
- Everett, MA
- Framingham, MA
- Gloucester, MA
- Haverhill, MA
- Hingham, MA
- Hudson, MA
- Hudson, NH
- Ipswich, MA
- Lawrence, MA
- Lexington, MA
Reviews from customers we visited
Every review below is copied word for word from the company's public Thumbtack profile.
Thank you so much! Great customer service. Came and fixed our washer, looks good as new! Hire him
Tim was very professional and did his job correctly but was sent a defective part. Ramin came and replaced the defective part and my stove works again. After an initial problem that wasn't their fault, masterfix did an excellent job. I would not hesitate to use them again. Thanks Tim and Ramin!
My dryer was fixed immediately and the contractor gave me filter change recommendations. However, it was not cheap.
Master fix came out quickly and got my stove working with no fuss. Great service
He was very responsive to messages and was available for a quick diagnosis and a fix. Did a great job!
Highly recommend for appliance needs! Came same day and fixed washer for a fair price! I highly recommend for any appliance needs!
Jenn-Air repair questions
- Are you an authorised Jenn-Air service centre?
- No. We are an independent repair company and we are not affiliated with Jenn-Air. If your appliance is still inside its manufacturer warranty, contact Jenn-Air first, because an independent repair can void that cover.
- Do you use genuine Jenn-Air parts?
- We fit manufacturer parts wherever they are available and reasonably priced. Where a manufacturer part is discontinued or absurdly expensive we will tell you what the alternative is and let you decide.
- How long does a Jenn-Air repair take?
- Most repairs finish in a single visit of one to two hours. Anything needing an ordered part takes a second visit, usually within a few working days.
- What does the warranty cover on a Jenn-Air repair?
- Parts and labour for 90 days. If the same fault comes back inside that window we return at no charge.
Jenn-Air appliance playing up?
Tell us the appliance and your ZIP code. We will call back with a two-hour window, usually within the hour.