Independent repair, not a manufacturer service centre
U-Line appliance repair
U-Line makes undercounter refrigeration and ice machines, which live in kitchen islands and bars and need pulling out for almost any repair.
We are not an authorised U-Line service centre, and we will say so before you book. We are an independent repairer working out of Everett, Massachusetts, and if your appliance is still inside its manufacturer warranty you should call U-Line first, because an independent repair can void it.
Outside that warranty, we handle U-Line appliances the same way we handle everything else: a flat price after the diagnosis, parts stocked on the van where we can, and 90 days of cover on what we fit.
- Flat price after diagnosis
- 90-day warranty
- 8 years in business
U-Line faults we see repeatedly
Every manufacturer has its own weak points. These are the ones that bring us out to this brand most often.
- Undercounter ice machine pumps
- Condenser fans clogged by cabinet dust
- Door hinges and seals
- Control boards
U-Line appliances we repair
How a repair visit actually goes
No four-hour windows, no diagnosis-by-phone, no price that changes once the panel is off.
- 1
You tell us what it is doing
Three questions online, or one phone call. The more specific the symptom, the better the odds the right part rides along on the first visit.
- 2
We confirm a two-hour window
Not a morning, not an all-day wait. We call back to agree a window and ring again when the van is close.
- 3
Diagnosis, then a flat price
The technician finds the fault and quotes the whole repair before touching anything. If you decline, you pay the diagnostic and nothing more.
- 4
Repaired, with 90 days behind it
Most repairs finish in the same visit. Parts and labour carry a 90-day warranty.
U-Line repair by town
Local pages with ZIP coverage and booking for the towns we visit most.
- Acton, MA
- Andover, MA
- Arlington, MA
- Bedford, MA
- Belmont, MA
- Beverly, MA
- Billerica, MA
- Boston, MA
- Braintree, MA
- Brockton, MA
- Brookline, MA
- Brookline, NH
- Burlington, MA
- Cambridge, MA
- Chelmsford, MA
- Chelsea, MA
- Clinton, MA
- Concord, MA
- Danvers, MA
- Dedham, MA
- Derry, NH
- Dracut, MA
- Everett, MA
- Framingham, MA
- Gloucester, MA
- Haverhill, MA
- Hingham, MA
- Hudson, MA
- Hudson, NH
- Ipswich, MA
- Lawrence, MA
- Lexington, MA
Reviews from customers we visited
Every review below is copied word for word from the company's public Thumbtack profile.
Thank you so much! Great customer service. Came and fixed our washer, looks good as new! Hire him
Tim was very professional and did his job correctly but was sent a defective part. Ramin came and replaced the defective part and my stove works again. After an initial problem that wasn't their fault, masterfix did an excellent job. I would not hesitate to use them again. Thanks Tim and Ramin!
My dryer was fixed immediately and the contractor gave me filter change recommendations. However, it was not cheap.
Master fix came out quickly and got my stove working with no fuss. Great service
He was very responsive to messages and was available for a quick diagnosis and a fix. Did a great job!
Highly recommend for appliance needs! Came same day and fixed washer for a fair price! I highly recommend for any appliance needs!
U-Line repair questions
- Are you an authorised U-Line service centre?
- No. We are an independent repair company and we are not affiliated with U-Line. If your appliance is still inside its manufacturer warranty, contact U-Line first, because an independent repair can void that cover.
- Do you use genuine U-Line parts?
- We fit manufacturer parts wherever they are available and reasonably priced. Where a manufacturer part is discontinued or absurdly expensive we will tell you what the alternative is and let you decide.
- How long does a U-Line repair take?
- Most repairs finish in a single visit of one to two hours. Anything needing an ordered part takes a second visit, usually within a few working days.
- What does the warranty cover on a U-Line repair?
- Parts and labour for 90 days. If the same fault comes back inside that window we return at no charge.
U-Line appliance playing up?
Tell us the appliance and your ZIP code. We will call back with a two-hour window, usually within the hour.